Privacy Policy

This Privacy Policy applies to the website and related services operated by Mxctuoi. In this policy, "we" refers to Mxctuoi. We understand the importance of protecting your personal information and have therefore developed this policy to explain how we collect, use, share, and protect your personal information. By accessing our website or using our services, you agree to all the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

I. Information We Collect

1.1 Information You Provide

When you register an account, place an order, or contact customer service on our website, we collect your name, email address, mailing address, phone number, and payment information (such as credit card number and payment account information). In addition, we also record any comments and feedback you leave on the website.

1.2 Automatically Collected Information

During your visit to our website, we automatically collect certain information, including but not limited to your IP address, browser type, operating system, access time, pages viewed, and links clicked. This information is collected through technologies such as cookies and web beacons to analyze website usage, optimize user experience, and reduce security risks.

II. Use of Information

The information we collect is primarily used for the following purposes:

1. Processing your orders, including arranging shipment, providing after-sales service, and processing refunds;

2. Providing personalized recommendations and services based on your browsing and purchase history, and showcasing relevant products;

3. Communicating with you, responding to your inquiries and feedback, and sending order status notifications, marketing campaign information, etc.;

4. Maintaining the security and normal operation of the website, detecting and preventing fraud and malicious activities;

5. Conducting data analysis and research to improve our products, services, and user experience.

III. Information Sharing

3.1 Service Providers

We may share your personal information with third parties that provide services to us (such as logistics companies and payment processors). These service providers will only use your information to the extent necessary to fulfill their service responsibilities and are subject to strict confidentiality obligations.

3.2 Legal Requirements

We may disclose your personal information when required by law, such as under a court order, subpoena, or government investigation. We may also disclose information when we believe it is necessary to protect our own or others' rights, property, or safety.

IV. Information Storage and Protection

We will take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, or alteration. Your personal information will be stored on secure servers, and sensitive data (such as payment information) will be encrypted. However, please note that despite our best efforts, due to technical limitations, we cannot guarantee the absolute security of your information.

V. Your Rights

You have the right to access, correct, and delete your personal information. If you wish to exercise these rights or have any questions about the processing of your personal information, you can contact us by emailing Redmond.Daughertydxl@outlook.com. We will respond to your request within a reasonable timeframe.

VI. Children's Privacy

Our websites and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under the age of 16. If we discover that we have inadvertently collected personal information from a child under the age of 16, we will delete that information immediately.

VII. Policy Updates

We reserve the right to update or modify this Privacy Policy. The updated policy will be posted on our website. Your continued use of our websites or services after the updated policy takes effect constitutes your acceptance of the updated policy. We encourage you to review this Privacy Policy periodically for any changes to how we handle your personal information.

If you have any questions or concerns about this Privacy Policy, please feel free to contact us at Redmond.Daughertydxl@outlook.com, and we will do our best to address your concerns.