Payment Method
To make your checkout process seamless and worry-free, we offer a variety of secure payment methods, primarily based on PayPal. Whether you have a PayPal account or only a credit/debit card, you can easily complete your transaction. After submitting your order, you will be automatically redirected to PayPal's secure platform to complete the payment. Below is a detailed overview of the payment process and some key tips to ensure transaction security.
1. Payment Security and Buyer Protection
We always prioritize the safety of your funds, and PayPal's industry-leading security measures provide you with extra protection:
- End-to-end data encryption: All your payment information (card number, bank account information) is encrypted during transmission—neither we nor any third party can access or store your sensitive data.
- PayPal Buyer Protection: Applicable to physical goods! If you haven't received your order, or the goods are significantly different from the description, you can initiate a dispute through your PayPal account within 180 days of payment. PayPal will investigate, and if the dispute is resolved in your favor, we will assist you in obtaining a full refund (subject to PayPal's terms and conditions).
- 24/7 Fraud Monitoring: PayPal's real-time system scans for unusual activity (e.g., unauthorized logins, sudden large payments) and immediately blocks suspicious transactions. You will be notified immediately if any risk is detected.
2. Important Tips to Ensure Smooth Transactions
Payment Processing Time
- Most Orders are Instantly Confirmed: 99% of PayPal payments are confirmed instantly—once you click "Confirm Payment," your order will be marked as "Paid" on our website, and we will begin processing it within 1 business day.
- Verification Delays May Occur in Rare Cases: In some cases (e.g., first-time PayPal use, account verification required), PayPal may hold transactions for 1-3 business days. We will notify you via email as soon as we receive payment confirmation so you don't miss any updates.
3.Refund Policy
If you require a refund (e.g., order cancellation, approved return), the funds will be returned to your original payment method:
- PayPal Balance: Refunds will arrive within 1 business day.
- Linked Bank Account/Credit Card: Requires 3-5 business days (Note: Your bank or card issuer may require an additional 1-2 business days for the refund to appear on your bill).
4.International Payments (Cross-Border Orders)
- Real-time Currency Conversion: PayPal displays the accurate exchange rate (based on the latest market data) before you pay, with no hidden fees. - Fee Details: All cross-border fees or currency conversion fees will be displayed on your PayPal payment page before you confirm payment. You can review them carefully and decide whether to proceed.
5.Handling Payment Failures
If your payment is refused, please try the following steps:
1. Check that your bank card/bank account balance is sufficient and that your bank card is not expired or frozen.
2. Confirm that the billing address you entered matches the address registered on your bank card (a mismatched address is a common cause of payment failure).
3. If the problem persists, please contact PayPal Support directly (through the PayPal app/website) or send an email to our team.
at Redmond.Daughertydxl@outlook.com—we’ll help you troubleshoot step by step.
Before finalizing payment, take a quick moment to update your PayPal shipping address if it’s changed—accurate details let us ship your order faster and avoid delivery delays. Thank you for trusting Habprm with your purchase—we’re excited to get your items to you soon!